Yahoo Finance
As Agentic AI Takes Center Stage, Concerns Surface — opens in a new tab
Yahoo Finance, republishing Sourcing Journal, examines liability and consumer trust as autonomous AI shopping agents enter retail. Anthony Ferry, CEO of Wayvia, which works with more than 32,000 retailers globally, says consumers experience agent mistakes as retailer failures. Ferry argues that reliable product data, responsible policies, and safe transaction experiences will determine which brands win in agentic commerce.
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